Custom Box Pro

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Terms and Conditions

Welcome to Custom Box Pro! By accessing and using our website, https://www.customboxpro.com (the “Site”), you agree to these Terms and Conditions (“Terms”). Please review them carefully.


Acceptance of Terms

Custom Box Pro provides custom packaging products and services (“Services”) through this website. By using the Site, you agree to comply with these Custom Box Pro Terms and Conditions. If you do not accept the Terms, you may not use the Site.

Custom Box Pro reserves the right to modify these Terms at any time without notice. Continued use of the Site after changes are made indicates your acceptance of the modified Terms. These Terms were last updated on 24th July 2024.


Account Registration

To access certain areas of the Site, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and are liable for any unauthorized use of your account.


Privacy Policy

All personal information provided is subject to Custom Box Pro’s Privacy Policy. We are committed to following industry standards, including compliance with ISO 27001 for data protection and security.


Shipping, Delivery, and Production

All production and delivery timelines provided are estimates. Shipping services are handled by third-party providers, and Custom Box Pro is not liable for delays or damages caused by shipping. Any delays do not entitle customers to cancel an order.


Pricing, Fees, and Returns

Prices may vary due to fluctuations in production costs. Shipping fees, taxes, and duties are the customer’s responsibility. Custom products are non-refundable, but we offer a warranty on defective items. Defects must be reported within 3 business days of receipt.


Defective Products

Custom Box Pro will replace defective products if structural or printing errors occur. We follow ISO 9001 quality management standards to ensure the highest level of product consistency. We are not responsible for minor issues such as material cracking or variations in size or color. Customers must return 100% of defective products within 15 days.


Customer-Provided Content

Customers are responsible for all content submitted to Custom Box Pro for production. By submitting content, you grant Custom Box Pro the right to use it for order fulfillment and marketing purposes unless otherwise requested.

For sustainability-related queries, we comply with international guidelines, such as ISO 14001, ensuring that our packaging solutions meet global standards for environmental impact.


Color Matching

Custom Box Pro Terms and Conditions states we are not liable for color discrepancies between screen proofs and final production. Color variances may occur due to different printing processes. For color consistency, we adhere to ISO 12647 for print and proofing standards.


Quality Control and Overruns

While we aim for exact order quantities, we reserve the right to ship within an 8% margin over or under the requested quantity. Please account for this when placing your order.


Order Approval and Proofing

Customers are responsible for reviewing and approving proofs before production begins. Custom Box Pro is not liable for errors in layout, design, or content after approval.


Payments

All prices are in USD. We accept payments via PayPal, Wire Transfer, and Credit Cards. Orders will not be processed until full payment is received and cleared.


Use of the Website

You may not reproduce, distribute, or commercially exploit any content on this Site without prior written permission from Custom Box Pro. We reserve the right to take legal action for unauthorized use.


Contact and Shipping Information

Customers must update any changes to their contact or shipping information. Custom Box Pro is not responsible for errors caused by incorrect or outdated information.

For more information on international standards for packaging sustainability, visit ISO’s Environmental Management page.

Terms and Conditions

Welcome to Custom Box Pro! By accessing and using our website, https://www.customboxpro.com (the “Site”), you agree to these Terms and Conditions (“Terms”). Please review them carefully.


Acceptance of Terms

Custom Box Pro provides custom packaging products and services (“Services”) through this website. By using the Site, you agree to comply with these Custom Box Pro Terms and Conditions. If you do not accept the Terms, you may not use the Site.

Custom Box Pro reserves the right to modify these Terms at any time without notice. Continued use of the Site after changes are made indicates your acceptance of the modified Terms. These Terms were last updated on [Insert Date].


Account Registration

To access certain areas of the Site, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and are liable for any unauthorized use of your account.


Privacy Policy

All personal information provided is subject to Custom Box Pro’s Privacy Policy. We are committed to following industry standards, including compliance with ISO 27001 for data protection and security.


Shipping, Delivery, and Production

All production and delivery timelines provided are estimates. Shipping services are handled by third-party providers, and Custom Box Pro is not liable for delays or damages caused by shipping. Any delays do not entitle customers to cancel an order.


Pricing, Fees, and Returns

Prices may vary due to fluctuations in production costs. Shipping fees, taxes, and duties are the customer’s responsibility. Custom products are non-refundable, but we offer a warranty on defective items. Defects must be reported within 3 business days of receipt.


Defective Products

Custom Box Pro will replace defective products if structural or printing errors occur. We follow ISO 9001 quality management standards to ensure the highest level of product consistency. We are not responsible for minor issues such as material cracking or variations in size or color. Customers must return 100% of defective products within 15 days.


Customer-Provided Content

Customers are responsible for all content submitted to Custom Box Pro for production. By submitting content, you grant Custom Box Pro the right to use it for order fulfillment and marketing purposes unless otherwise requested.

For sustainability-related queries, we comply with international guidelines, such as ISO 14001, ensuring that our packaging solutions meet global standards for environmental impact.


Color Matching

Custom Box Pro is not liable for color discrepancies between screen proofs and final production. Color variances may occur due to different printing processes. For color consistency, we adhere to ISO 12647 for print and proofing standards.


Quality Control and Overruns

While we aim for exact order quantities, we reserve the right to ship within an 8% margin over or under the requested quantity. Please account for this when placing your order.


Order Approval and Proofing

Customers are responsible for reviewing and approving proofs before production begins. Custom Box Pro is not liable for errors in layout, design, or content after approval.


Payments

All prices are in USD. We accept payments via PayPal, Wire Transfer, and Credit Cards. Orders will not be processed until full payment is received and cleared.


Use of the Website

You may not reproduce, distribute, or commercially exploit any content on this Site without prior written permission from Custom Box Pro. We reserve the right to take legal action for unauthorized use.


Contact and Shipping Information

Customers must update any changes to their contact or shipping information. Custom Box Pro is not responsible for errors caused by incorrect or outdated information.

For more information on international standards for packaging sustainability, visit ISO’s Environmental Management page.